At TRENDYTREND TRANSPORT PRIVATE LIMITED, we want you to be completely satisfied with your shopping experience. If for any reason you are not happy with your purchase, our Return & Refund Policy is designed to make the process simple and hassle-free.
Returns
- You may request a return within 7 days of delivery if the product is unused, unworn, unwashed, and in its original packaging with tags intact.
- Returns will not be accepted if the product is damaged, altered, or shows signs of use.
- Certain items such as innerwear, accessories, and clearance sale products are non-returnable for hygiene and safety reasons.
Refunds
- Once your return is approved and the item is received in its original condition, a refund will be processed to your original payment method within 7–10 business days.
- Shipping and COD (Cash on Delivery) charges, if any, are non-refundable.
- In case of prepaid orders, refunds will be credited to the same account used for payment.
Exchanges
- Exchanges are allowed for size or color (subject to availability).
- If the requested item is unavailable, a refund or store credit will be issued.
Damaged or Wrong Product
If you receive a defective, damaged, or incorrect product, please contact us within 48 hours of delivery with supporting images, and we will arrange a replacement or refund at no extra cost.
Cancellation Policy
- Orders can be cancelled within 24 hours of placing the order.
- Once shipped, cancellations will not be accepted, and the order will be processed as per the return policy.
Contact Us
For return or refund requests, please reach out to us at: Floor No.: 1ST FLOOR Building No./Flat No.: A/69 Name Of Premises/Building: MALLICK COMMERCIAL COMPLEX Road/Street: KHARVELA NAGAR Nearby Landmark: BLUEDART COURIER WAREHOUSE Locality/Sub Locality: Unit 3 City: Bhubaneswar District: Khordha State: Odisha PIN Code: 751001
TRENDYTREND TRANSPORT PRIVATE LIMITED
📧 Email: support@trendytrendshop.in
Our customer support team will guide you through the process.
✨ This ensures customer trust and transparency while protecting your business.